For many small businesses, accepting card payments can be a source of frustration – high fees, unreliable systems, and complex setups can get in the way of delivering great service. At Hills Bank, we believe that payment processing should empower your business, not hold it back.

The Challenge: Streamlining Payment Processing

Kyle’s Framing, a local business known for its craftsmanship and community focus, was facing a common hurdle: their existing payment system was costly and inconsistent, making it harder to serve customers efficiently. That’s when Emma Clemen, Treasury Management Relationship Manager at Hills Bank, stepped in to help.

The Solution: A Smarter, Simpler Way to Accept Payments

Working closely with Kyle’s Framing, Emma recommended a tailored merchant processing solution through Hills Bank’s partnership with Worldpay. The goal? To reduce costs, improve reliability, and make every transaction seamless for both the business and its customers.

Here’s What Kyle’s Framing Received:

• A reliable terminal for fast, secure transactions

• A customized processing plan to lower fees

• Enrollment in the Fee Assist Program, further reducing expenses

• The transition was quick – Kyle signed on June 11th and was up and running by June 13th.

   

The Impact: Lower Costs, Happier Customers

Since switching to Hills Bank Merchant Processing, Kyle’s Framing has seen:

• Reduced processing fees

• Fewer technical issues

• Faster, smoother checkouts for customers

These improvements have helped Kyle focus on what matters most – delivering exceptional service and growing the business.